My friend, Lin of "Telling It Like It Is", asked me if I would like to tackle the subject of virtual assistants because she knew that I had a bit of related experience. I hemmed and hawed and mulled it over a bit and decided to take her up on it. The best way to start is tell you exactly what a virtual assistant is without beating around the bush.
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When you're dealing with customers (or potential customers) through a website, it makes sense to ensure the live chat experience is a good one or you're going to drive the customers away. It seems a lot of businesses just don't get it. Customer service chat is more than some shiny live chat customer service software.
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If you're a regular reader, please forgive me for harping on this. You see, I get extremely pissed off when I see the schoolyard bully on the rampage. Hansen Beverage Company and their camel piss drink called Monster Energy Drink have gone after the little guy with their billion-dollar coffers. I can't use expletives or be as vocal as Allyn Hane was a short time ago when he did a video blog about Monster Energy Drink.
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There is something wrong with the American justice system. On September 14, 2009, the owners of Rock Art Brewery were sent a cease and desist letter to stop making their Vermonster beer by the owners of the piss-tasting Monster Energy drink, the Monster Beverage Company (by email, cheap bastards) . The claim made by Monster Beverage has no legitimate legal standing in this case but in America, you don't need anything but more money than your competitor to drive them out of business.
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One of the drawbacks to living in a society where rampant poverty exists is that prospective employees don't know how to connect with prospective employers. Even when they know that a job exists, they don't know what the requirements are until they visit the people that do the hiring. There are other ways of finding jobs and one of them is by using a bulletin board for jobs. A "job board" can either be the old-fashioned cork board routine in a public place or it can be an Internet-enhanced job board. Making a new, free and open local job board is an idea I'm considering.
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This article is in response to a "call to action" from my favorite Grizzly, who helps people by teaching them how to make money online with Google AdSense. He asked his readers to write about a Site Build It Scam Review. He didn't ask us to support Lis, the writer. He simply asked us to write about it after he said "Site Build it – Don't Buy It". The purpose: To get honest opinions and reviews about Site Build It to the top of the search engine pages to replace the sales pitches disguised as reviews that were there.
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I recently had issues with my web hosting provider. It wasn't the first time I dealt with the customer support staff and I seriously doubt it will be the last. Over the course of several support requests (over a period of months), I noticed some things that should be taught to customer support staff concerning customer service, but apparently isn't: How to properly respond to customers.
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My wife (Josie) missed her connection to her Philippine Airlines flight at LAX but because Philippine Airlines has excellent customer service, she was re-booked for the next flight with minimal problems.
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I told myself I wouldn't get involved. Unfortunately, what ePerks is doing to this blogger pisses me off to no end. Just by being online with a blog myself, I'm already involved.
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sordid story 5 Comments »

Last year, before my wife left to go back to work in the US, we spent some time at some of the huge department stores, mainly the SM in San Fernando. We were shopping for the things we needed for the house, but my wife is a clothing hound and kept disappearing on me (into the different clothing stores). At home, she would talk to me about how expensive the "look-a-like" clothing items were. I'm talking about clothing that looks like the original US brands, but isn't. They were charging US prices for locally-made clothing that wasn't even close to being of the same quality as the real thing. She wondered how expensive it would be to start an import business and where to get the clothing from — where we could find a good distributor in the US. I told her to keep on dreaming… still, I promised I would look around for her.
Well, look I did. I kept looking and didn't find anything, and shuffled it to the back of my "to-do" list. A few hours ago, while searching for surplus items (things I can bring back with me on my trip in a couple of weeks), I stumbled onto this site and took a good look around. I specifically looked at their wholesale clothes and then later at their men's clothing. Their "below wholesale prices" seemed quite reasonable, but still way beyond our means right now.
I tried to look at more items, but got stuck looking at lingerie, something I really don't need to be doing right now. After fighting back that monster, I decided to call it quits for awhile. Perhaps I'll head back and look at some other things later today. I think her first dream is going to be a few years in the making, but I'll keep looking, calculating, and seeing if there's a way we'll be able to pull off something of this magnitude. You know the old saying: Where there's a will, there's a way.
I still have another major task ahead of me. My wife's an excellent cook and wants to open a restaurant nearby. I foresee another migraine headache in the making, even though starting up a restaurant here shouldn't be that expensive (as I cross my fingers yet again). I wonder what kind of business registration is required.
Tags:
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wholesale prices 10 Comments »